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Aviva offers a comprehensive training program for all staff: paid and unpaid, to provide them with the necessary knowledge and tools to effectively carry out their duties.  Due to the nature of the services that Aviva offers, staff may find themselves working in sensitive and confidential situations.   Aviva is committed to supporting staff during all phases of their experience. 

The training program is explained in greater detail below.

Session I:

Introductions; discussion of the relationship of Aviva to Child Protective Services

Descriptions of opportunities that Aviva offers: Social Worker Assistants, Visit Supervisors, Mentors, Tutors, Life Book Writers, Holiday and Special Event Activities,  Abused Children’s Fund, and the Sun Rider Toy Parade

Forms of abuse:  physical, sexual, emotional, and domestic violence

Video presentations and group discussions

Review of mandatory reporting practices.

CPS - organization and functions:  Child Safety/Risk Family Centered Practice, case flow, outcomes, timelines, concurrent and permanency planning

Examining how both dependency and criminal justice systems are designed to ensure the safety of children

Session II:

Introduction to Family Visitation and Documentation
Factual, Descriptive and Objective Reporting
Importance of Logical Sequence of Events in CPS Cases 
Visitation Guidelines for Parents
Guidelines in Sex Abuse Cases

Parent-Child Relationships:  Connections and Loss
Different types of connections and their importance
How to rebuild connections
The types of loss and their impact on the family

Cycle of attachment, healthy vs. unhealthy

Culture – Definitions and working with cultural differences

Active Listening:  “I” statements, paraphrasing, reflecting feelings(activity)
Ways to work with difficult individuals
Boundaries/Professional Presentation and interaction


Bob's Letters and Links

Letter 1 - Out of the Shadows

Letter 2 - Leave Your Mark

Letter 3 - Strategic Planning

Letter 4 - A NEW NORMAL

Link to Arizona Daily Star article - Volunteer's tale brings money to nonprofit

To hear T.R. Ellis' interview about volunteering click here



Partner Agencies



TMM Family Services Inc. – Children’s Village

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Every time you shop at Fry's you will automatically contribute a portion of your purchase to Aviva.

To enroll in this program visit www.FrysCommunityRewards.com.  Search our agency by name or by our member number 80457



Now Hiring For:

Part-time Parent Aide 1 Positions