Aviva offers a comprehensive training program for all staff: paid and unpaid, to provide them with the necessary knowledge and tools to effectively carry out their duties. Due to the nature of the services that Aviva offers, staff may find themselves working in sensitive and confidential situations. Aviva is committed to supporting staff during all phases of their experience.
The training program is explained in greater detail below.
Session I:
Introductions; discussion of the relationship of Aviva to Child Protective Services
Descriptions of opportunities that Aviva offers: Social Worker Assistants, Visit Supervisors, Mentors, Tutors, Life Book Writers, Holiday and Special Event Activities, Abused Children’s Fund, and the Sun Rider Toy Parade
Forms of abuse: physical, sexual, emotional, and domestic violence
Video presentations and group discussions
Review of mandatory reporting practices.
CPS - organization and functions: Child Safety/Risk Family Centered Practice, case flow, outcomes, timelines, concurrent and permanency planning
Examining how both dependency and criminal justice systems are designed to ensure the safety of children
Session II:
Introduction to Family Visitation and Documentation
Factual, Descriptive and Objective Reporting
Importance of Logical Sequence of Events in CPS Cases
Visitation Guidelines for Parents
Guidelines in Sex Abuse Cases
Parent-Child Relationships: Connections and Loss
Different types of connections and their importance
How to rebuild connections
The types of loss and their impact on the family
Cycle of attachment, healthy vs. unhealthy
Culture – Definitions and working with cultural differences
Active Listening: “I” statements, paraphrasing, reflecting feelings(activity)
Ways to work with difficult individuals
Boundaries/Professional Presentation and interaction



